Job Details  

Office Assistant
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Job ID 20340
Job Funding Source Work-Study, Non-Work-Study
Employer English Language Institute
Category Office
Job Description

The English Language Institute (ELI) is an academic department in the College of LSA that provides language courses and other resources that enable international students and scholars at U-M to thrive and excel no matter what language they speak.

 

The ELI seeks one or more independent, energetic, organized, dependable individuals with strong interpersonal and computer skills to support ELI’s academic programs and administrative team. 

 

Office Assistants serve as the public face of ELI, providing a friendly and welcoming first point of contact for students and scholars and university partners when they visit our office or contact us by phone or email. In this role, you will  answer and transfer phone calls and provide general office support. 

 

You will provide key support for ELI’s Conversation Circles program, one of the largest extracurricular programs for international students at U-M.

 

You will also help and carry out  2-3 fun and engaging social events for international students each semester. 

 

Office hours are M-F 8:30-5:00, but must also be available for occasional weekend and evening events. 

 

ELI offers several summer programs, so our Office Assistants have opprtunities for work in every semester!

 
Educational Value

You will gain professional experience working in a dynamic organization to serve diverse international stakeholders.You will also gain experience in: 

  1. Providing effective customer service to diverse populations

  2. Working with a diverse team on project, program and office management

  3. Developing social and cultural events and other programming for international students

  4. Producing effective written and verbal communication

Job Requirements
  1. Strong interpersonal and communication skills are required. 

  2. Comfort using a variety of computer software and web platforms, including basic knowledge of Google Suite programs and Microsoft Word and Excel, are required. 

  3. To be considered, candidates must be able to commit to working a minimum of 6 hours per week. Preference will be given to candidates who are available 8 hours per week. 

  4. International/intercultural experience, familiarity with other languages and cultures, and/or speaking a second or third language are a big plus in engaging with ELI’s diverse community.  


Please send your resume and a cover letter briefly explaining your interest and relevant experience to ELI-Hiring@umich.edu along with your availability in future terms.

 

This job is only available to current University of Michigan students.

 
Hourly Rate $15.00/hour
Hours 6.0 to 8.0 hours per week
Time Frame Fall/Winter/Spring/Summer
Start Date Year Round
End Date End of Academic Year, though summer work also available
Primary Contact Neal Xavier McKenna
Primary Contact's Email nxm@umich.edu
Supervisor Neal McKenna
Work Location 900 Weiser Hall (9th Floor) 500 Church St Ann Arbor, MI 48109-1042
Phone 734 615-9297
Fax N/A