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Job Details  

Program Staff
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Job ID 26700
Job Funding Source Work-Study
Employer Palmer Commons
Category Professional/Administrative
Job Description

This customer service position supports all on-site meetings and events at Palmer Commons. Responsibilities include: Set-up and tear-down of audio-visual equipment, set-up and tear-down of conference furniture, on-site technical support for a variety of multimedia equipment, basic maintenance of all meeting equipment and to ensure proper security and handling of audio visual equipment. Other duties as assigned.

Educational Value

This position will teach advanced customer service skills and expand technical knowledge of the candidate. Team members work within a fast-paced and dynamic conference services group to develop technical troubleshooting skills and real-world customer service skills.

Job Requirements

The ideal candidate is a currently enrolled UM student with a desire to acquire new skills. Dependability and punctuality are required. Must be able to lift setup equipment up to 40 lbs. as well as bend, stoop, crouch and stand to perform essential job functions. Previous experience with audio visual equipment (projectors, microphones, laptops) is preferred. Willingness to do miscellaneous tasks is required, along with the ability to work independently as well as cohesively within a team. The ideal candidate is detail-oriented, flexible with scheduling, and has strong customer service experience. Candidate will actively participate in self-assessment to determine Student Learning Outcomes. A flexible schedule is required. Preference is given to candidates with early morning & afternoon availability including weekends and some holidays. Position offers flexible scheduling around student schedules and will vary from week to week. Fill out application at http://bit.ly/palmcsapp 

Hourly Rate $9.95/hour, Wage increases yearly
Hours 8.0 to 15.0 hours per week
Time Frame Fall/Winter/Spring/Summer
Start Date ASAP
End Date Upon Graduation
Primary Contact Robert P Burke
Primary Contact's Email rpburke@umich.edu
Supervisor Robert Burke
Work Location Palmer Commons
Phone 734-615-4444
Fax 734-764-5267