SUMMARY DESCRIPTION: Provide event support for UMS with a wide range of duties related to the presentation of seasonal concert performances and artist hospitality. Day to day responsibilities are dependent on specific event requirements for each visiting artist.

REQUIRED HOURS:  Average of 10 hours per week dependent on season schedule. The majority of working hours occur evenings and weekends. A flexible schedule is required - some weeks require more hours than others and specific concert date availability is necessary. Hours will be assigned monthly when possible based on UMS’s calendar of events and each particular artist’s needs. 

PRIMARY DUTIES:
Production/Programming Events:

• Serve as back of house support to visiting artists at UMS concerts alongside Production and Artist Services staff;

• Act as local runner for artists and respond in real time to artist needs before, during, and after performances  

• Shop for and prepare hospitality supplies in preparation for concerts and events

• Load-in, set up, maintain, and load-out dressing rooms and backstage hospitality in accordance with in-venue artist schedule 

• Facilitate catering delivery, set-up, maintenance, and tear down as needed

• Maintain cleanliness and supply inventory of venue hospitality

• Transport artists to hotels, venues, and other locations as needed in UMS-leased and University vehicles

• Review contracted artist hospitality needs in preparation for upcoming concerts

• Organize, restock, and clean storage spaces as needed

• Facilitate general UMS-leased and University vehicle upkeep and cleanliness

• Create and prepare backstage signage and other print materials as needed

• Assist Programming and Production staff with budget expense tracking

• Other operational duties as assigned

Specific Qualifications:

• Excellent interpersonal skills, professionalism with patrons and high-profile artists, the ability to work with persons from diverse backgrounds, and the ability to keep sensitive information confidential

• Reliability, flexibility, patience, and enthusiasm

• Excellent attention to detail and receptive to constructive feedback

• Ability to take initiative and work independently, remaining calm and level-headed in fast-paced environments

• A valid driver’s license is required. Use of a personal vehicle for job duties is not required nor expected.

• Ability to move equipment and supplies weighing up to 50 lbs. across campus and other Ann Arbor locations as needed, using UMS-leased and University vehicles, hand trucks, and other wheeled equipment

• Working knowledge of Microsoft Word, Excel, Zoom, and Google Applications

Desired Qualifications:

• Event coordination, hospitality industry, or catering experience

• Have an interest in the performing arts, arts administration, and/or hospitality and its related fields.