SUMMARY DESCRIPTION: Provide event support for UMS with a wide range of duties related to the presentation of seasonal concert performances as well as receptions and educational residency activities related to these performances.

REQUIRED HOURS: Average of 10 hours per week including many evenings and weekends, Blocks of 3-4 daytime hours a few days a week are particularly helpful. A flexible schedule is required - some weeks require more hours than others and some specific date availability is necessary. Hours will be assigned monthly when possible based on UMS’s calendar of events and each particular artist’s needs. 

PRIMARY DUTIES:
Production/Programming Events:
• Serving as a backstage support at UMS concerts alongside of Production & Artist Services staff to visiting artists, being available for errands, artist transport, and addressing last-minute artist or event needs
• Shopping and set up of dressing rooms and backstage hospitality prior to artist arrival, during artist's time in venue, strike and load-out supplies and equipment following events
• Assist with backstage crowd control and other various artist needs following concerts
• Oversee catering set-up and strike as needed
• Gather program changes and encores for post-concert reports
• Assist Front-of-House staff with merchandise sales and signings, load-out of programs, etc.
• Drive/transport artists to airport, hotel, and venues as needed in University vehicles
• If possible, interns will be assigned special projects that reflect personal interests and career goals.
• Represent UMS at events and residency activities along side of UMS, including pre-performance lectures, school day performances, master classes, in-class/school visits, artist interviews, pre/post-performance receptions, and teacher workshops

In-Office:
• Prepare artist welcome packets and letters, making arrangements for translation when necessary
• Help track Production budget expenses
• Other duties as needed

Specific Qualifications:
• Demonstrate excellent interpersonal skills, professionalism with the public and high-profile artists, the ability to work with persons from diverse backgrounds and the ability to keep sensitive information confidential.
• Be reliable, flexible, patient, enthusiastic, and outgoing
• Excellent attention to detail
• Ability to take initiative and work independently, remaining calm and level-headed in a potentially stressful environment
• Ability to routinely move equipment and supplies weighing up to 50 lbs. across campus and between other various southeast Michigan locations for event needs using University vehicles and at times hand trucks or other wheeled equipment.
• Working knowledge of Microsoft Word, Excel and Google Applications

Desired Qualifications:
• This position involves traveling and transporting supplies and equipment to various locations on and off campus using various modes of transport.
• This position involves transporting artists to and from the airport, and between local accommodations and various venues on and off campus using university vehicles.
• Event coordination, hospitality industry or catering experience is helpful but not necessary.
• Pursuit of college degree in area of fine arts, design, communications, or English is helpful but not necessary.
• Have an interest in the performing arts and/or arts administration and its related fields.