Job Details  

Office Assistant
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Job ID 71272
Job Funding Source Work-Study, Non-Work-Study
Employer Dean of Students Office
Category Office
Job Description

DOS Office Assistant

Category: Office

Job Title: Office Assistant

 

Job Description

 

Basic Function:

The function of the Office Assistant is to provide administrative/customer service to anyone seeking Dean of Students assistance, and to help maintain the general operation of the office. We are hiring for Spring/Summer 2026 (May 5 - Aug 20).
 

Duties

Customer Service:

  • Welcome guests to the Dean of Students office and triage appropriately.

  • Provide excellent, timely, and sensitive customer service in a fast-paced and private environment.

  • Answer a multi-line telephone; take detailed and accurate messages and communicate them effectively with appropriate staff members.

  • Handle communications, information, and data with sensitivity and privacy.

Administrative:

  • Assist in creation and maintenance of office files and databases.

  • Assist with ongoing and immediate projects in support of DOS programs.

  • Support with inventory of office supplies as needed.

  • Maintain a neat and presentable work area.

  • Complete the Daily/Weekly Office Assistant task list.

  • Provide back-up support for Administrative Coordinator.

  • Pick-up, sort, and distribute mail.

  • Assist with event/program set-up and take down as needed.

  • Review media (U-M Social Media and Michigan Daily) for current trends, topics, etc as needed.
Educational Value

Educational value of this job:

This job will provide the student with the opportunity to function in a fast-paced, multi-faceted student affairs operation while learning administrative processes and office management operations in a higher education setting.

 
Job Requirements

Job Requirements:

 

Scheduling & Availability:

  • We are looking for student staff for the Spring/Summer Term 2026 (May 5 - August 20); scheduling will be discussed as term approaches.

  • The Dean of Students office is open 8am-5pm, Monday-Friday.

  • A minimum of 2.0 hrs per shift (up to approx 15.0 hrs per week).

Skills & Integrity:

  • Students are expected to cultivate an environment of warmth and support by demonstrating professionalism to those seeking assistance from the Dean of Students, as well as each other.

  • Students are required to maintain the privacy of the office.

  • Effectively manage their time while working.

  • Reasonable knowledge of and ability to use standard business software and computer applications (Excel, Word, Outlook, PowerPoint) and general office equipment is necessary.

  • Candidates must be able to work with a diverse group of faculty, staff,and students and to follow both verbal and written instructions.

  • A high attention to detail and level of accountability.
Hourly Rate $15.00/hour
Hours 10.0 to 15.0 hours per week
Time Frame Spring/Summer
Start Date Monday, May 5, 2025
End Date Thursday, August 20, 2026
Primary Contact Melanie Castellese
Primary Contact's Email N/A
Supervisor Melanie Castellese
Work Location 530 S. State St Ann Arbor, MI 48109 Michigan Union, Suite 3100, 3rd Floor
Phone N/A
Fax N/A