Job Details  

Library Assistant D
Students cannot apply for this job online.
Job ID 72013
Job Funding Source Work-Study
Employer Library--Undergraduate
Category Office
Job Description

Library Student Assistant (Circulation and Access Services)

Position Description:

Work at the Shapiro and Hatcher Library information desks. You will be assisting visitors with all circulation needs, answering questions about the library and campus, and referring patrons to various library services. We are looking for friendly students who enjoy customer service work in a fast-paced environment. Training in library systems will be provided. If you enjoy working with people and this sounds like the job for you, please apply!

Instructions for Applying:

1 - Complete the U-M student temporary employment application located under:
Wolverine Access > Student Business  

2 - Apply online at:
https://forms.gle/Vn8QRsAWn8XjeR9s6 

Schedule: These positions will begin as soon as August 17 and last through the fall semester. Students may continue working into the winter semester by mutual agreement.

Location:  Hatcher Graduate Library and Shapiro Undergraduate Library

We are particularly interested in students with availability to work:

  • Monday 8AM - 1PM
  • Tuesday 8AM - 3PM
  • Wednesday 8AM - 12PM, 2PM-5PM
  • Thursday 8AM-4PM
  • Friday 8AM-11AM
 
Educational Value

This job is an excellent opportunity to develop customer service skills as well as learn about work in a large academic research library.

Job Requirements

Requirements: 

  • Must be able to provide friendly assistance and accurate information to library visitors. 

  • Must be dependable, on time, and professional in the workplace. 

  • Able to maintain attention to detail while performing tasks. 

  • Welcoming and helpful while working with staff, colleagues, and library patrons.

  • Given the public-facing nature of this position, you may at times be expected to communicate with emergency services personnel or public security. Further details regarding this expectation will be provided upon hire.

Desired qualifications: 

  • Previous customer service experience is a plus.

Hourly Rate $15.00/hour
Hours 8.0 to 15.0 hours per week
Time Frame Fall/Winter
Start Date Sunday, August 17, 2025
End Date May continue into Winter 2026 by mutual agreement
Primary Contact Sara Chan
Primary Contact's Email hscircsupervisors@umich.edu
Supervisor Jonah Schmucker
Work Location Hatcher Graduate Library and Shapiro Undergraduate Library.
Phone N/A
Fax N/A