Library Student Assistant (Circulation and Access Services)

Position Description:

Work at the Shapiro and Hatcher Library information desks. You will be assisting visitors with all circulation needs, answering questions about the library and campus, and referring patrons to various library services. We are looking for friendly students who enjoy customer service work in a fast-paced environment. Training in library systems will be provided. If you enjoy working with people and this sounds like the job for you, please apply!

Instructions for Applying:

1 - Complete the U-M student temporary employment application located under:
Wolverine Access > Student Business  

2 - Apply online at:
https://forms.gle/Vn8QRsAWn8XjeR9s6 

Schedule: These positions will begin as soon as August 17 and last through the fall semester. Students may continue working into the winter semester by mutual agreement.

Location:  Hatcher Graduate Library and Shapiro Undergraduate Library

We are particularly interested in students with availability to work:

• Monday 8AM - 1PM
• Tuesday 8AM - 3PM
• Wednesday 8AM - 12PM, 2PM-5PM
• Thursday 8AM-4PM
• Friday 8AM-11AM

Requirements: 

• Must be able to provide friendly assistance and accurate information to library visitors. 

• Must be dependable, on time, and professional in the workplace. 

• Able to maintain attention to detail while performing tasks. 

• Welcoming and helpful while working with staff, colleagues, and library patrons.

• Given the public-facing nature of this position, you may at times be expected to communicate with emergency services personnel or public security. Further details regarding this expectation will be provided upon hire.

Desired qualifications: 

• Previous customer service experience is a plus.