Working title: Student Assistant (Circulation and Access Services Department)

Position Description:

Work at the Shapiro and Hatcher Library information desks. You will be assisting visitors with all circulation needs, answering questions about the library and campus, and referring patrons to various library services. We are looking for friendly students who enjoy customer service work in a fast-paced environment. Training in library systems will be provided. If you enjoy working with people and this sounds like the job for you, please apply!

Instructions for Applying:

1 - Complete the U-M student temporary employment application located under:
Wolverine Access > Student Business  

2 - Apply online at:
https://forms.gle/hNyHJqHrd6m3AfUV7

Schedule: This position will begin as soon as May 4 and last through the summer, up to 20 hours per week

Location:  Shapiro Undergradate Library and Hatcher Graduate Library

Job Duration: Spring/Summer with option to continue by mutual agreement

We are particularly interested in students with availability to work:

Sundays between 1PM-12AM

Mondays between 8AM-12AM

Fridays between 8AM-10AM

Saturdays between 11AM-6PM

Requirements: 

• Must be able to provide friendly assistance and accurate information to library visitors. 
• Must be dependable, on time, and professional in the workplace. 
• Able to maintain attention to detail while performing tasks. 
• Welcoming and helpful while working with staff, colleagues, and library patrons.
• Given the public-facing nature of this position, you may at times be expected to communicate with emergency services personnel or public security. Further details regarding this expectation will be provided upon hire.

Desired qualifications: 

• Previous customer service experience is a plus.