The Peer Information Consultation (PIC) Program is a University of Michigan Library initiative
that:

• Develops students in information literacy and research skills who then serve as teachers/tutors to UM community members/peers to improve their academic performance
• Utilizes the special skills and unique viewpoints of the PIC students to improve Library products and services.

This program is designed to overcome the barriers experienced by both students and library student workers from underrepresented populations. This is accomplished by training and fostering the PIC student workers in library reference and research skills who then assist their peers at library service points and at appropriate venues on campus.

PIC students also support instruction and outreach efforts of the Student Success and Engagement Librarian and various Library programs, events, and services. PIC students will also be assigned to special projects designed to both further library initiatives and receive opportunities for mentoring and additional learning.

The position is part of the Learning and Teaching Division but may assume duties that are
coordinated by other departments throughout the Library system.

Required Qualifications:

• Must be a currently enrolled UM undergraduate student
• Must have experience or interest in working with a diverse and multicultural audience
• Must love working with and helping others
• Must be able to communicate effectively
• Must be able to effectively work both independently and in a team environment
• Must be able to follow a set schedule and maintain a good work attendance
• Experience or desire to work in a library environment

Desired Qualifications

• Experience with or comfortable with learning and teaching technology
• Public or customer service experience
• Peer tutor training and/or experience