Job Details  

Student Services Assistant II
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Job ID 7251
Job Funding Source Work-Study
Employer International Center
Category Professional/Administrative
Job Description

This position is situated in the Global Engagement and Education Abroad (GEEA) team at the International Center. The GEEA team promotes and facilitates the International Center's signature programming, develops relationships with campus partners, and serves as the programmatic function of the International Center.  Responsibilities for this position:

  • Advise students on study, work, and travel abroad opportunities.

  • Assist in managing our Global Wolverines program (https://internationalcenter.umich.edu/abroad/ic-global-wolverines), including program development in the Fall term and program implementation in the Winter term.

  • Assist in the planning and implementation of events that 1) help international students, scholars, and their families have successful academic and social transitions to the U.S.; 2) encourage the international community to share their own culture and learn about U.S. culture; and 3) promote active engagement between the U.S. and international communities.

  • Plan and lead trips to introduce the international community to the culture of the U.S. and the surrounding regional area. No driving is needed as transportation is via chartered bus.

  • Research and update information for the International Center's website.

  • Some administrative/clerical tasks such as photocopying, organizing resource materials, etc.

  • Other duties as assigned.

Review the International Center's website to learn more about GEEA: https://internationalcenter.umich.edu/about/services

Educational Value

Through this role, students will:

  • Receive training in advising students on education abroad opportunities

  • Gain experience with event planning and implementation, as well as group facilitation 

  • Learn about and interact with international students, scholars, and their families from diverse backgrounds. 

The position involves working for an office that is nationally-known for expertise in education abroad options and international careers. It's an ideal next step for students who have returned from abroad, want to help their fellow students, and are interested in developing an international career.

Job Requirements
  • Must have work-study 

  • Must be a graduate student

  • Must have in-person or remote education abroad experience (e.g. studying, interning, volunteering, etc.)

  • Must be reliable, flexible, self-motivated, and able to work both independently and as an effective member of a team

  • Must be detail-oriented

  • Experience with and/or an interest in interacting with international students, scholars, and their families

  • Excellent interpersonal communication and customer service skills

  • Experience speaking to groups (10-50 people)

  • Excellent organizational, problem-solving, and decision-making skills

  • Good research and computer skills

  • Experience with event planning is a plus but is not required

  • Must be able to work occasional evenings and weekends

Must attach a resume when applying for this position. In the section titled “Briefly describe your skills and work experience pertaining to this job.”, please tell us why you are interested in and qualified for the position.

Preference will be given to students graduating no earlier than Winter 2026.

Hourly Rate $17.00/hour
Hours 8.0 to 10.0 hours per week
Time Frame Fall/Winter
Start Date Monday, August 25, 2025
End Date To Be Determined
Primary Contact Jacob Donald Koelzer
Primary Contact's Email icenter@umich.edu
Supervisor Jacob Koelzer
Work Location International Center 1500 Student Activities Building 515 E Jefferson Street Ann Arbor, MI 48109
Phone 734-764-9310
Fax N/A