Student Coordinator Lead (SCL) Live-In

Conference and Event Services (CES) Overview (Conference & Event Services)

Conference and Event Services (CES) at the University of Michigan is an auxiliary department within Student Life. We provide expertise in conference and event management to U-M and external groups. In addition, we provide spring and summer housing and program management within the campus residence halls to summer camps, conferences, and events. During the spring and summer we support over 6,000 guests in 130 programs ranging in ages from 10 years old through adults. Through spring and summer programs, we introduce guests to the university, support them in their academic endeavors, and provide an unparalleled campus experience. 

About the Position/Basic Function and Responsibility

CES is looking to hire several Student Coordinator Leads (SCLs) to assist the Conference Managers with spring and summer housing management in MHousing Residence Halls and support summer conferences throughout campus. SCLs will work approximately 40 hours per week, planning and coordinating ongoing administrative and operational needs for CES, clients, and university partners. SCLs will provide leadership, training, encouragement, guidance, and assistance as required to other student positions. 

Administrative (50%)

• Assist with summer program and/or conference clients with management including information and document collecting, ensure deadlines are met, follow up, and onsite management  

• Communicate with clients, staff, and partners on a daily basis regarding group logistics through emails, phone calls, and meetings 

• Support clients, partners, and fellow staff with all needs 

• Prepare group bills and financial reports 

Operational (25%)

• Provide on-site support residence hall front desk and conference staff as needed including check-in and check-out days (which may include evenings and weekend days, based on client needs) 

• Assist in the preparation of the residence hall prior to group arrivals, such as mail and package distribution, bulletin boards, community center cleaning and organizing, etc. 

• Provide a welcoming and inclusive environment for all spring/summer guests and staff

• Provide timely and thoughtful solutions to guest inquiries

• Attend weekly building team meetings as a representative of CES 

• Participate in an overnight on-call rotation, to ensure safety and security of guests/community members throughout the spring and summer, with a minimum of 3 nights per week, including at least one weekend night (Friday, Saturday, Sunday) per week.

Leadership and Supervision (15%)

• Provide leadership and direction to building staff, campus partners, CES staff, and others 

• Work as a team with the Conference Managers, Hall Directors, Community Center Managers, and fellow SCLs to set the strategy for a successful season

• Collaborate with campus partners to prepare for and support summer groups

• Support and assist other SCLs

• Assist in the training and management of Summer Conference Assistants (SCA) 

• Attend weekly staff meetings (Mondays 3:30-5 pm) and bi-weekly 1 on 1s with SCA staff members when needed 

Other (10%)

• Perform any other duties as assigned

Qualifications

• Strong commitment to customer service

• Strong communication and collaboration skills 

• Desire to work in a team based environment

• Enthusiasm, energy, flexibility and passion for working in a fast-paced environment 

Schedule 

• 40 hours/week, beginning May 5 through August 11. Work will include nights and weekends.

• Live-In SCLs are also required to work overnight on-call rotations throughout the spring and summer, with a minimum of 3 nights per week, including at least one weekend (Friday, Saturday, Sunday) night 

• SCLs are required to attend All Staff Training in person on May 6th from 6pm-8pm and May 7th 12pm-5pm

Supervision

Direct supervision is provided by assigned Conference Manager(s)

Compensation

• $16/hour for first year SCLs (see schedule section above); $17/hour for returning SCLs

• Room & Board (compensation for a minimum of 3 duty nights per week–see schedule above). 

• 2 meal swipes/day up until a week prior to your assigned building(s) opening 

• 3 meal swipes/day beginning a week prior to your assigned building(s) opening through August 11, 2025

Additional Benefit

Recreational sports membership pass for spring and summer semesters

Please note: M Housing will notify the Financial Aid Department of your staff appointment. If you receive any financial assistance from any governmental or University sources, we strongly recommend you consult with a Financial Aid Counselor to identify the potential impact this position will have on your financial aid award.  Room and Board may be considered taxable income.

Vaccination Policy

All U-M students residing in Michigan Housing on the Ann Arbor campus are required to submit documentation showing whether they are vaccinated for the following vaccinations in line with the CDC immunization schedule:

• COVID-19 vaccine

• Measles, mumps, and rubella (MMR) vaccine

• Meningococcal A (MenACWY) vaccine

• Polio vaccine

• Tetanus, diphtheria, and pertussis (Tdap) vaccine

• Varicella vaccine (chicken pox)

U-M students who are not vaccinated with any of the above six (6) vaccinations may be asked to submit an attestation that states that they are not vaccinated and understand they may be subject to additional public health protocols should there be a public health need.

More information on this policy is available on the U-M Health Response website.