Dr. Lu’s Nourishing Life is seeking a part-time Office Administrative Assistant for a busy wellness practice located in Ann Arbor. We are looking for a friendly, energetic person who thrives in a high-touch customer service position. The ideal candidate must be able to work a flexible schedule, provide a one-year commitment, possess keen attention to detail and demonstrate excellent communication skills.

Primary responsibilities include:

• Scheduling appointments for both new and established patients with multiple practitioners – must be able to handle multiple calendars
• Answering patient calls and assisting with patient inquiries and questions
• Performing check-in and check-out duties such as greeting patients, completing paperwork, and managing patient records
• Collecting balances and payments for services
• Monitoring the clinic schedule to ensure preparation of all needed materials/documents for the upcoming patient
• Educating patients on various services
• Providing friendly, efficient, and knowledgeable service as well as ensuring patients have an excellent experience
• Additional duties as assigned

Qualifications:

• One (1) year medical office receptionist experience preferred
• Excellent customer service skills
• Strong attention to detail with the ability to multi-task
• Must have strong computing and typing skills and be technology savvy
• Excellent communication skills and professional demeanor
• Accountable
• Excellent attendance and punctuality
• Team Player