How to Apply

Applications are welcomed and encouraged from all qualified individuals regardless of background and identity. A one-page cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in this position and outline experience that directly relates to it.

Who We Are

University of Michigan’s Matthaei Botanical Gardens and Nichols Arboretum (MBGNA) stewards over 840 acres of land and water across four properties in and around Ann Arbor, with Nichols Arboretum and Matthaei Botanical Gardens serving as its two anchor locations. With more than 500,000 annual visitors, MBGNA is committed to becoming a transformative force for social and ecological resilience through the lands and waters we steward. We put that commitment into action by:

• Positioning humans as active participants within the natural world and compelling the university community and our publics to negotiate the full complexity that entails

• Advancing partnerships, programs, user experience, and all that we steward to catalyze access and impact in a radically changing world

• Emerging as University of Michigan’s premier partner for research, teaching, and public impact in sustainability, climate-forward practices, and biocultural diversity

• Promoting healthier communities, cultures, and ecosystems through active care and cultivation of the gardens, fields, natural habitats, and dynamic systems that sustain our world.

Job Description

Join the Visitor Services team as Visitor Services Assistant working at the Botanical Gardens and Arboretum! Duties include greeting visitors, taking phone calls and relaying information about our properties and programs - assisting in the gift shop, daily maintenance of lobby and other public areas - and some event hosting for programs and rentals. The job will include some evening and weekend hours. You must have reliable transportation to and from Matthaei Botanical Gardens and Nichols Arboretum. We are looking for students who can work both Fall and Winter terms.

• Compensation: $15/hour.

• For more information about Matthaei Botanical Gardens and Nichols Arboretum, please visit mbgna.umich.edu

Prior customer service experience and ability to communicate clearly and professionally both in person and via telephone is required. Experience with Microsoft Word and Excel and Google Suite is preferred. Some availability during UM study, holiday, and vacation breaks is preferred. Must be reliable, dependable and able to work independently. Transportation assistance may be available. Students must be eligible for federal work study.