The Program on Intergroup Relations (IGR) is a social justice education program. IGR blends theory and experiential learning to facilitate students' learning about social group identity, social inequality, and intergroup relations. The program prepares students to live and work in a diverse world and educates them in making choices that advance equity, justice, and peace. IGR was founded in 1988 and was the first program of its kind. IGR is a partnership between Student Life and the College of Literature, Science, and the Arts.

The Student Office Assistant is our front desk student colleague and will be working with staff to help complete various projects. Student Office Assistants are responsible for greeting guests to the suite, helping to keep the office clean, receiving packages/breakdown boxes, sourcing materials for staff, answering the phone, providing customer service, supporting staff with data entry, formatting documents, and other basic administrative tasks.  IGR has 19 staff members including lecturers, co-directors, associate directors, senior and intermediate administrative assistants, a program manager, and assistant director, most of whom teach classes. As a paid learning opportunity, our goal is to provide student colleagues with opportunities to build the skills that they want to develop and strengthen. 

How to Apply: 

Mandatory: Please answer the following questions/prompts as part of your application. 

1. Describe your previous work experience, and how it relates to this position.

2. Why do you want to serve as a student office assistant at the Program on Intergroup Relations?

3. How do you anticipate balancing working at IGR with your studies?

Please upload the following in ONE document when applying online.

1. Your answers to the above questions

2. Your vitae/resume

Responsibilities:

Customer service

• Answering the IGR main zoom phone, directing calls to appropriate staff

• Basic clerical tasks such as reception of visitors in the common area, assisting visitors’ questions to staff members and/or scheduling appointments for guests. 

Library Management

• Label/bind materials for cataloging, and coordinate with UM Library system to list new items in the MIRLYN catalog where appropriate

• Catalogue holdings through the use of Libib.com

• Assist Student Administrative Assistant with inventories of library collection and update internal database of holdings

Resource Management

• Maintain upkeep all printers (stocked with paper and ink/toner)

• Replenish common area and copy area materials (paper, staples, tape, tissue, hand sanitizer, etc.)

• Provide research and non-course related resource procurement, document organization and archival. Preparing weekly materials for courses. 

• Check the mailroom and make sure mail/packages are distributed appropriately, and boxes broken down as needed.

• Keep the kitchen clean/orderly, and stocked with napkins, plasticware, coffee, creamers, cups, plates, etc.

Staff Support

• Assist Senior Administrative Assistant with Shared Drive and electronic file management

• Execute tasks from staff as assigned by Senior Administrative Assistant, including data entry, document formatting, and other administrative tasks

Course Support

• Procure weekly facilitator course materials and arrange in Facilitator Resource Area

• Assist Instructors/GSIs with course-related needs

• Copy/disseminate hardcopy materials (activities, supplies, etc.) to facilitators/participants

Required Qualifications

Enrolled as an undergraduate student and in good standing at the University of Michigan.

Has proficiency in email, Google sheets, calendar, docs, forms, etc.

Desired Qualifications*

 Knowledge and experience with intergroup relations and social justice education is strongly preferred.

Experience supporting a department, academic program, or other group of faculty, lecturers, and/or staff.