Taubman Service Desk student assistants provide exceptional customer service to a diverse array of students, faculty, and members of the community.

RESPONSIBILITIES:

• Answer basic directional and access policy questions.

• Check materials out to patrons, check-in returned materials.

• Process library holds.

• Direct complex reference questions to the Taubman Informationalists.

• Light housekeeping responsibilities on occasion. 

Individuals who are best suited for this position

• Enjoy working with people

• Possess a willingness to learn

• Hold the ability to effectively communicate with a variety of individuals

• Show enthusiasm for answering questions in person and over the phone 

Please note: the Taubman Health Sciences Library is best reached by foot or by M-bus.

HOURS AVAILABLE:

Shifts available for this position are: 

Monday: 12:30-2:15pm

Tuesday: 12:30-2pm

Thursday: 12:30-2pm

Note: Only applicants who can work the full shift will be considered. Applicants who can work all three shifts will be prioritized. 

To apply, please submit through the JobX portal a brief 2-3 paragraph cover letter with the following information:

• Previous customer service experience

• If you have work-study available.