As a Front Desk Student Assistant in the University of Michigan School of Kinesiology Office of Student Affairs, you will serve as the welcoming first point of contact for students, prospective students, families, and visitors.

Your responsibilities include greeting office guests, responding promptly and professionally to inquiries in-person, by phone, and through email, and providing accurate information or directing individuals to the appropriate staff or resources. You will help maintain a positive and professional atmosphere in the office, manage confidential information in accordance with university policies, and are expected to approach every interaction with warmth, respect, and a commitment to excellent customer service. You will also assist with general administrative tasks and communication, support the distribution of materials to future Wolverines, and familiarize yourself with the Kinesiology website to better answer questions.

Punctuality, professional presentation, and clear communication are essential in this role.

This position requires adherence to office protocols regarding time reporting, dress code, and handling absences, as well as a willingness to learn, ask questions when unsure, and maintain strict confidentiality with sensitive information.

Training and ongoing support will be provided by your supervisor and the Office of Student Affairs leadership team.

Graduation from high school; preferably with some college education;

Some general office or student service work experience, and knowledge of University policies.

Not a Kinesiology student.

Must be available to work Wednesday afternoons 12:00pm - 3:00pm and Friday mornings 8:30am - 11:30am, other hours outside of these are possible but these are a requirement.