Job Details  

Student Services Assistant II
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Job ID 74160
Job Funding Source Non-Work-Study
Employer Center for Educational Outreach (CEO)
Category Professional/Administrative
Job Description

Job Description

Job Summary 

 The U-M Center for Educational Outreach (CEO) is seeking motivated and qualified candidates to serve as GEAR UP Guides, advancing the University of Michigan’s commitment to educational outreach and academic excellence.

GEAR UP Guides are undergraduate student mentors who support high school seniors as they prepare for life after graduation. In this role, you will work with students in a 2:1 coaching model, offering guidance on the college application process, exploring post-high school pathways (including careers, apprenticeships, and further education), and developing essential life skills such as budgeting, time management, and maintaining balance. As a GEAR UP Guide, you will serve as a positive role model and trusted resource, helping students navigate their next steps with confidence while equipping them with the knowledge and tools needed for long-term success.

A resume and class schedule are required for consideration for this position. Up to ten positions are available. If selected and extended an offer, you are committed to attending fall training on Sunday, October 12, 2025.

Expectations

GEAR UP Guides will work with students throughout the fall and winter semesters of the 2025-2026 school year. Additionally, Guides will be required to participate in at least two off-campus experiences per term, taking on roles such as near-peer coaches, student panelists, and/or other responsibilities as needed.  This role requires occasional travel to our GEAR UP partner high schools in Detroit, Southfield, and River Rouge. You may also be asked to work some weekends and occasional evening hours to support campus visits or special CEO/GEAR UP events. Support with travel as needed is available.  

Responsibilities

  • Serve as a liaison, spokesperson and well-rounded representative of the CEO/GEAR UP.
  • Provide 2:1 coaching to high school seniors on college applications, scholarships, and post-graduation pathways. This coaching can take place in-person and/or virtually. 
  • Participate in at least two off-campus experiences per term, taking on roles such as near-peer coaches, student panelists, and/or other responsibilities as needed.
  • Attend the fall training date on Sunday, October 12, 2025.
  • Attend monthly virtual GEAR UP Guide meetings on Fridays from 10:00-11:00 am.
  • Assist scholars in developing essential life skills, such as budgeting, goal setting, and time management.
  • Guide scholars through the decision-making process related to their futures, offering practical advice and emotional support.
  • Foster a supportive and motivating environment to help scholars build confidence in their post-high school plans. 
Educational Value

Desired Qualifications 

  • Prior experience in educational outreach is a plus
  • Previous experience with college application review, career planning, or life skills coaching is a plus
  • Involvement in U-M clubs and student organizations
  • The ability and willingness to speak positively and authentically about your U-M experienc
  • Excellent verbal communication skills, including strong listening skills
  • Strong time-management and organizational skills
  • Demonstrate a willingness to learn 
Job Requirements

Required Qualifications 

  • Must be currently enrolled at the University of Michigan
  • A minimum cumulative GPA of 2.75
  • Strong communication, leadership, and interpersonal skills
  • Passionate about mentoring, education, and helping others succeed 
Hourly Rate $18.00/hour
Hours 10.0 to 29.0 hours per week
Time Frame Fall/Winter
Start Date Sunday, October 12, 2025
End Date On-going
Primary Contact Marchelle Olive
Primary Contact's Email dhawkin@umich.edu
Supervisor Da Juanteye Cooper
Work Location 1214 South University Avenue 2nd Floor, Suite-2A Ann Arbor, MI 48104
Phone N/A
Fax N/A