Members of Team Decode provide stellar customer service by welcoming and engaging with guests and ensuring they have a wonderful time throughout their adventure. Team members must carefully and thoroughly reset the challenges with attention to detail. Team members work together to keep games moving smoothly and maintain the facility in excellent condition. As team members gain experience, they learn to operate the games and direct the guest experience in character. All team members are expected to grow into the operator role and pay increases (up to $22/hour) are tied to these additional responsibilities.

Successful applicants will have a positive, outgoing attitude, a high attention to detail, and excellent organizational skills. Interest in escape rooms, puzzles, and/or themed entertainment is a plus. Education beyond high school is also a plus. Applicants need to be available to work on Thursday and Friday evenings and well as on weekends.