The Climbing Center Assistant serves as the primary point of contact for students and guests at the Hadley Climbing Center. The purpose of this role is to support daily facility operations while providing a safe, welcoming, and inclusive experience for participants. Students in this position assist with front desk operations, customer support, and basic facility oversight under the supervision of professional staff.

Primary duties include checking in participants, verifying required waivers, assisting with equipment rentals, and completing point-of-sale transactions. Climbing Center Assistants provide orientation to facility policies and safety expectations, answer participant questions, and help maintain an organized and professional front desk environment. Additional responsibilities include assisting with daily opening and closing procedures, supporting programs and events as directed, monitoring the facility for safety and security concerns, and contributing to a positive community atmosphere within the climbing center.

Applicants must be eligible to work in the United States and be able to obtain and maintain First Aid, CPR, and AED certification. The position requires strong customer service and communication skills, attention to detail, and the ability to follow established procedures and safety guidelines.

Students must be able to stand and walk for extended periods, assist with light physical tasks related to equipment handling, and work comfortably in an active recreational environment. Availability to work 6–12 hours per week, including evenings and weekends, is required. All duties are performed under the supervision of professional staff, with training provided.