Job Details  

Program Assistant
Students cannot apply for this job online.
Job ID 74723
Job Funding Source Work-Study, Non-Work-Study
Employer LSA Opportunity Hub
Category Professional/Administrative
Job Description

LSA OPPORTUNITY HUB COACHING AND OUTREACH INTERN

 

Apply Here: https://umich.qualtrics.com/jfe/form/SV_aaSr4tCBDrRK27s

 

Who We Are:

The LSA Opportunity Hub is a transformative career exploration center that helps students connect their liberal arts and sciences education to their aspirations and professional paths. Hub Interns play a crucial role in our office, as they're responsible for daily operations and ambitious projects that drive forward our mission and strategic plan. They exemplify our commitment to closing the opportunity gap through paid internships and support the cultivation of a diverse workforce. The perspectives of Hub Interns are integral to our ability to promote access and equity in career pursuits.

 

COACHING AND OUTREACH INTERN

 

Student-Facing Services and Support (40%)

  • Peer Career Coaching: Provide tailored 1:1 in-person and virtual coaching on topics such as resume and cover letter building and the internship search using Hub resources and coaching practices.

  • Ambassadorship & Outreach: Host 'About the Hub' info sessions. Support the development of a Career Success Advocates Network by advocating for the Hub to your campus community through outreach efforts and intentional relationship building with peers, faculty, and staff 

  • Workshop & Event Support: Co-facilitate career-related workshops and Pop-Up Coaching events and assist with event logistics

 

Strategic Projects & Operations (25%)

  • Administrative support to enhance team resource organization and support documentation accuracy

  • Synthesize and analyze coaching and outreach data and reports to identify actionable insights to improve student experience 

  • Develop innovative/creative strategies to advance CO’s strategic goals and collaborate with mentors from across the team to identify & implement impactful student-facing projects.

 

Navigation Services Delivery (30%)

  • Hospitality: Triage guests at the Navigation Desk and create a welcoming atmosphere for all LSA Building & Hub guests

  • Ambassadorship: Provide information and resources to LSA departments and units, current and prospective students, alums, and employers via assistance with Hub events

  • Data Collection: Deliver service evaluation assessment to students and document guest engagement to inform Hub programming improvements

 

Intern Program Administrative Work (5%)

  • Attend Intern Cohort meetings and professional development sessions during the academic year

  • Complete Work & Development Planning journal

  • Identify and execute individual professional development

  • Support Hub Outreach via staffing at tabling events, creation of social media content, etc

  • Fulfill additional job trainings on an as needed basis

 
Educational Value

 

What You Will Gain: 

As a Hub Intern, you will receive exclusive access to support, resources, and experiences that drive your professional growth forward:

  • A dedicated supervisor who will direct your work, provide tailored feedback, and support your unique career goals

  • An opportunity to build relationships that can provide strong references and letters of recommendation

  • Ownership over tasks and projects designed to help you cultivate nationally recognized career readiness competencies that employers look for in hiring processes

  • Monthly professional development workshops tailored to the goals of the intern cohort

  • Direct access to employers, networking opportunities, alum mentors, etc.

 

 

What You Will Learn:

The Coaching and Outreach Intern position is ideal if you are interested in education, coaching, social work, social justice and/or student services administration. As a C&O intern, you will actively cultivate transferable skills including collaboration, communication, time management, and project management through platforms such as LSA Engage, ClickUp, and Slack. Additionally, as a C&O Intern, you will execute administrative tasks including record keeping and note-taking for peer coaching appointments.

Job Requirements

 

Who You Are:

Someone who:

  • Will be a current U-M student in the 26-27 academic year

  • Has experience or has demonstrated commitment to serving the diverse interests and backgrounds of LSA students

  • Has an awareness of resources that contribute to LSA student success (advising units, mentorship programming, organizations that facilitate connections to internships, etc)

  • Has experience working or demonstrates a desire to work in collaborative environments, where communication and adaptability are essential to being an active team member

  • Demonstrate a strong desire to learn and grow, even if you don't meet every requirement

 

Requirements for Employment: 

If hired, you will be required to:

  • provide evidence of authorization to work in the United States.

  • complete a mandatory self-guided virtual training during August 2026. 

  • attend a mandatory on-campus training the week of August 24, 2026.

  • attend weekly intern training sessions on Tuesdays from 4-6pm.

  • attend the annual Intern Program Celebration in April 2027.

  • work 12-15 hours per week, mainly during Hub business hours (M-F, 8am-5pm ET)

  • complete the Work & Development Planning Process and conduct regular performance check-ins with your supervisor.

  • complete professional development activities.

  • maintain “Good Academic Standing” according to the university’s most recent record.

 

 

Role-Specific Required Qualifications

  • An LSA undergraduate student 

  • Previous formal or informal experience with peer mentoring, tutoring, or providing student support

  • Proactive and thoughtful communication across audiences, strong time management skills, and the ability to be adaptable

  • Demonstrated ability to work independently and as part of a team
Hourly Rate $17.00/hour to $18.00/hour
Hours 12.0 to 15.0 hours per week
Time Frame Fall/Winter/Spring/Summer
Start Date Early August 2026
End Date At the end of Winter 2027 semester with the option to continue into Spring/Summer 2027 and the following academic year
Primary Contact Elizabeth Ann-Louise Hoornstra
Primary Contact's Email lsa-opphub@umich.edu
Supervisor Alyssia Hence
Work Location Hybrid On-site work located at LSA Building, 500 State St. Ann Arbor, MI
Phone 734 764 4674
Fax N/A