Job Details  

Program Assistant
Students cannot apply for this job online.
Job ID 74727
Job Funding Source Work-Study, Non-Work-Study
Employer LSA Opportunity Hub
Category Professional/Administrative
Job Description

LSA OPPORTUNITY HUB STUDENT EXPERIENCE RESEARCH & PROGRAMMING INTERN

 

Apply Here: https://umich.qualtrics.com/jfe/form/SV_aaSr4tCBDrRK27s

 

Who We Are:

The LSA Opportunity Hub is a transformative career exploration center that helps students connect their liberal arts and sciences education to their aspirations and professional paths. Hub Interns play a crucial role in our office, as they're responsible for daily operations and ambitious projects that drive forward our mission and strategic plan. They exemplify our commitment to closing the opportunity gap through paid internships and support the cultivation of a diverse workforce. The perspectives of Hub Interns are integral to our ability to promote access and equity in career pursuits.

 

STUDENT EXPERIENCE RESEARCH & PROGRAMMING INTERN

Research (30%)

  • Assist in research design related to equitable student experience in accessing career services. 

  • Transcribe and analyze qualitative data (interviews, focus groups, etc).

  • Conduct literature reviews related to career programming to inform equitable services for LSA students. 

 

Collaboration & Outreach (35%)

  • Develop strategies and assist efforts to increase student engagement with the Hub. 

  • Develop and maintain relationships with student groups and campus partners; work with Hub team members who are already liaising with target organizations. 

  • Serve on the review committee for Student Organization Funding Requests

  • Facilitate “About the Hub” sessions for preferred campus partners.

 

Navigation Services Delivery (30%)

  • Hospitality: Triage guests at the Navigation Desk and create a welcoming atmosphere for all LSA Building & Hub guests

  • Ambassadorship: Provide information and resources to LSA departments and units, current and prospective students, alums, and employers via assistance with Hub events

  • Data Collection: Deliver service evaluation assessment to students and document Hub guest engagement to inform Hub programming improvements

 

Intern Program Administrative Work (5%)

  • Attend Intern Cohort meetings and professional development sessions; fulfill job trainings

  • Complete Goal-Setting and Performance Reflection

  • Identify and execute individual professional development

  • Support Hub Outreach via staffing at tabling events, support development of social media content, etc.
Educational Value

 

What You Will Gain: 

As a Hub Intern, you will receive exclusive access to support, resources, and experiences that drive your professional growth forward:

  • A dedicated supervisor who will direct your work, provide tailored feedback, and support your unique career goals

  • An opportunity to build relationships that can provide strong references and letters of recommendation

  • Ownership over tasks and projects designed to help you cultivate nationally recognized career readiness competencies that employers look for in hiring processes

  • Monthly professional development workshops tailored to the goals of the intern cohort

  • Direct access to employers, networking opportunities, alum mentors, etc.

 

 

What You Will Learn:

This role is ideal for undergraduate students with a strong interest in research methodologies and supporting programming rooted in accessibility and equity theories and practices. In this role, you will gain skills in public speaking and facilitation, independent and team-based work, customer service, and employing equitable practices in developing relationships with key partners and organizations. If you desire to learn about and contribute to research, and are passionate about fostering meaningful connections, this internship is for you.
Job Requirements

Who You Are:

Someone who:

  • Will be a current U-M student in the 26-27 academic year

  • Has experience or has demonstrated commitment to serving the diverse interests and backgrounds of LSA students

  • Has an awareness of resources that contribute to LSA student success (advising units, mentorship programming, organizations that facilitate connections to internships, etc)

  • Has experience working or demonstrates a desire to work in collaborative environments, where communication and adaptability are essential to being an active team member

  • Demonstrate a strong desire to learn and grow, even if you don't meet every requirement

 

Requirements for Employment: 

If hired, you will be required to:

  • provide evidence of authorization to work in the United States.

  • complete a mandatory self-guided virtual training during August 2026. 

  • attend a mandatory on-campus training the week of August 24, 2026.

  • attend weekly intern training sessions on Tuesdays from 4-6pm.

  • attend the annual Intern Program Celebration in April 2027.

  • work 12-15 hours per week, mainly during Hub business hours (M-F, 8am-5pm ET)

  • complete the Work & Development Planning Process and conduct regular performance check-ins with your supervisor.

  • complete professional development activities.

  • maintain “Good Academic Standing” according to the university’s most recent record.

 

 

Role-Specific Required Qualifications

  • A strong interest in inclusive practices, accessibility, research, and equitable student programming.

  • Previous experience in customer service and/or research and/or inclusion-related work.
Hourly Rate $17.00/hour to $18.00/hour
Hours 12.0 to 15.0 hours per week
Time Frame Fall/Winter/Spring/Summer
Start Date Early August 2026
End Date At the end of Winter 2027 semester with the option to continue into Spring/Summer 2027 and the following academic year
Primary Contact Elizabeth Ann-Louise Hoornstra
Primary Contact's Email lsa-opphub@umich.edu
Supervisor Theo Poling
Work Location Hybrid On-site work located at LSA Building, 500 State St. Ann Arbor, MI
Phone 734 764 4674
Fax N/A