Job Details  

Program Assistant
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Job ID 74980
Job Funding Source Non-Work-Study
Employer Office of Academic Multicultural Initiatives (OAMI)
Category Professional/Administrative
Job Description

Community Engagement and Communications Program Assistant

 

The First-Generation Gateway is the hub for first-generation initiatives at the University of Michigan. It serves as the central location for supporting all first-generation college students at the University of Michigan, facilitates programming for all first-generation college students, and assists units, schools, and colleges with the development of their own first-generation initiatives. The First-Generation Gateway works collaboratively and cooperatively with campus and external constituencies to develop initiatives that enrich the academic, social, cultural, and personal development of first-generation college students at UM. 

The values that govern the First-Generation Gateway and First-Generation initiatives, and how we approach our work with first-generation college students, focus on the following best practices:

  • Asset-based Framing

    • Leveraging and focusing on the strengths and qualities of first-generation college students, highlighting their resilience, strong work ethic, cultural awareness, and unique perspectives as valuable assets to the university community

  • Community and Relationship Focused

    • Prioritizing building relationships with first-generation college students and within the first-generation community 

  • Access and Opportunity

    • Understanding how the unique backgrounds and lived experience of individual first-generation college students influence their access and opportunities in higher education with the aim of making higher education more accessible to first-gens and supporting their needs around resource navigation, understanding the expectations of being in college, and how to support first-gens holistically 

This position will work primarily on supporting the Program Director of First Generation Initiatives. Housed within OAMI, the position will also be connected to Student Life, Office of New Student Programs (ONSP), and the Comprehensive Studies Program (CSP). Support initiatives include working on first-generation signature programs, supporting the first-generation student committee, and envisioning how to connect all UM’s first-generation initiatives. Details of the position responsibilities are outlined below.

 

Position Specific Job Responsibilities

 

Event Planning and Coordination

While all program assistants are expected to participate in event planning and facilitation, this is the primary responsibility of the Community Engagement & Communications Program Assistant. As the Gateway expands its programming, this position  will play a key role in leading the creation and execution of three new large scale events.

 

Currently, there are six signature events hosted by the First-Gen Gateway for all first-generation college students every year. These events include the First-Gen Open House, First-Gen Gateway Open House, Fall Community Dinner, First-Gen Celebration Week, Winter Community Dinner, and First-Gen Graduation. In 2026, the Gateway will be introducing three new events.

 

This position will work closely with the Program Director to conceptualize, plan, and execute these events throughout the year. 

  • Conceptualize and discuss the purpose and goals of the events (such as resource fairs, panels, mentorship mixers, and other events) and align these with the current needs and framing of the first-generation identity at Michigan

  • Planning and managing each component and the logistics of the event planning process in tandem with the Assistant Director

  • Executing and carrying out the tasks on the day of the event, paying close attention to detail, and the needs that may arise during the event 

  • Plan and assist with the marketing strategy for the programs to first-generation students, staff, and faculty as well as updating and developing website content

  • Attend and support programs coordinated by the First Generation student organization.

  • Assist in the creation of three new events for the First-Gen Gateway.

Annual Impact Report & Communication

  • Develop and execute a communication plan to convey the success of the First-Gen Gateway for diverse stakeholder populations. 

  • Collaborate with the Research and Evaluation Program Assistant to develop a report conveying pertinent findings of the impact evaluation and other information tailored to different stakeholder populations.

Faculty & Staff Engagement

  • Review current communication methods for faculty and staff First-Gen advocates to create a regular communications plan.

  • Design new processes and ways for engaging with faculty and staff who have indicated interest in supporting the Gateway.

Communications Management

  • Collaborate with OAMI communications director on executing event promotion and lead communications between the Gateway and Students.

  • Manage M-Community Groups and other contact lists.

 

General Job Responsibilities

Administrative Support

  • Supporting and collaborating with the student org, First-Gens @ UM, the first organization of its kind in the country. This would include working with the student organization on the development of their long-term plans for the organization, planning smaller social, academic, and professional development events, and providing leadership direction to the executive board through attending the events and executive board meetings 

  • Assisting and supporting the program director with the First-Generation Coordinating Council and leadership team meetings with leadership and administrators dedicated to supporting first-generation college students across the campus 

    • The program assistant will support in agenda setting, notetaking, and ideating around how to better support emerging first-gen initiatives across the University

  • Attending meetings and taking notes as needed.

 Leadership

  • Visibility and attendance at events when necessary to market and share information about our services and programs to external and internal partners 
     

Marketing and Communication

  • Liaise with any respective University of Michigan offices, including but not limited to: Office of New Student Programs, Office of Academic Multicultural Initiatives, Comprehensive Studies Program, and Student Life.

  • Developing materials around supporting first-generation students for staff, faculty, and external stakeholders to address the needs of first-generation college students across campus 

Educational Value

What skills/knowledge will the program assistant gain from this role?

  • Enhance one's understanding of supporting a specific student population, particularly first-generation students

  • Gain experience working in access and opportunity for first-generation college students

  • Grow in one’s programming skills (event management, logistics coordination), curriculum development, project management, and facilitation skills through various programs.

 

What are the benefits of working here?

The First-Generation Gateway is shifting to include campus-wide strategic planning and advocacy in addition to event coordination. The person in this role will benefit by learning from a unique collaborative model in supporting first-generation students. The person will work with a vibrant student population. As a result, this person will be part of a community that will support them throughout their time at the University of Michigan.
 

What are work expectations?

We are looking for someone with communication skills and a motivated event planner. The person in this position is expected to take initiative and an active role in event planning throughout the year. 
 

A passion for supporting first-generation college students is very valuable. Usually, the program assistant will work during their regularly scheduled hours, but flexibility is required for one-time events. Opportunities to get experience in multiple competencies are available and encouraged. The program assistant is expected to stay organized and maintain professionalism appropriate for the workplace.

 
Job Requirements

To Apply: Please email a cover letter and resume with relevant experience to Terra Molengraff

at terrajm@umich.edu. Applications will be reviewed on a rolling basis.
 

The following will not be considered:

  • Undergraduate students (unless starting a graduate program by August 2026).

  • Graduate students graduating in December 2026.

  • GSIs/GSSAs/GSRAs.

  • Applications without a cover letter

Hourly Rate $22.00/hour
Hours 10.0 to 20.0 hours per week
Time Frame Fall/Winter
Start Date Monday, August 10, 2026
End Date Friday, May 14, 2027
Primary Contact Terra Molengraff
Primary Contact's Email terrajm@umich.edu
Supervisor Terra Molengraff
Work Location Office of Academic Multicultural Initiatives Student Activities Building 515 East Jefferson Street Suite 3009
Phone N/A
Fax N/A