Job Details  

Program Assistant
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Job ID 75212
Job Funding Source Work-Study, Non-Work-Study
Employer Museum of Natural History
Category Professional/Administrative
Job Description

The Museum seeks a dependable and detail-oriented Museum Membership Assistant to provide administrative support for membership operations. This part-time position focuses on transactional processing, member communications, and day-to-day support for the Membership Manager.

Job Summary

The Museum Membership Assistant is responsible for processing memberships and renewals, maintaining accurate member records, responding to inquiries, and assisting with membership administration. This role is ideal for someone who is organized, service-oriented, and able to work independently in a professional environment.

Responsibilities

 

  • Process new memberships, renewals, upgrades, and related transactions accurately and in a timely manner 

  • Maintain and update membership records and databases 

  • Respond to member inquiries via email, phone, and mail with professionalism and courtesy 

  • Prepare acknowledgment letters, receipts, membership cards, and related correspondence 

  • Assist with membership mailings, reports, and data entry projects 

  • Support the Membership Manager with daily administrative tasks and special projects 

  • Ensure confidentiality and proper handling of donor/member information 

  • Provide excellent customer service to members, visitors, and internal stakeholders 

Work Schedule

Approximately 7 hours per week with flexible scheduling based on departmental needs.

 

Educational Value

The Museum Membership Assistant will have the opportunity to work with the Membership Manager to promote the membership program, grow the current program, facilitate member stewardship programs and events, and cultivate greater annual giving and legacy gifts.  The support that this position provides to museum members and the membership manager will build skills for cultivating and stewarding members in a museum setting as well as other nonprofit organizations. 

 

Job Requirements

Required Qualifications

  • High school diploma or equivalent; associate or bachelor’s degree preferred 

  • Prior administrative, clerical, customer service, or office support experience 

  • Strong attention to detail and accuracy with data entry and recordkeeping 

  • Excellent written and verbal communication skills 

  • Proficiency with Microsoft Office and ability to learn database systems 

  • Ability to work independently, prioritize tasks, and meet deadlines 

 

Desired Qualifications

  • Experience with CRM or membership database systems 

  • Prior experience in higher education, nonprofit, museum, or cultural institution settings 

  • Interest in museums, education, arts, or public engagement 

Hourly Rate $20.00/hour
Hours 7.0 hours per week
Time Frame Fall/Winter/Spring/Summer
Start Date ASAP
End Date at completion of project
Primary Contact LSA UGED HR
Primary Contact's Email N/A
Supervisor N/A
Work Location Museum of Natural History
Phone N/A
Fax N/A