General Responsibilities: As part of the Newnan Academic Advising team, Student Services Assistants support daily office operations and serve as first points of contact for students, staff, and the community at large. Responsibilities include, but are not limited to:

• Greeting and assisting visitors, answering phone system lines, and responding to front desk emails

• Providing information regarding academic advising, academic processes, external offices and departments, and general wayfinding

• Scheduling appointments and updating information in the online appointment system

• Assisting with office projects and other advising administration tasks as needed  

Priority Front Desk Hours: The Newnan Academic Advising Center priority hours for front desk coverage are 8:30 AM - 4:30 PM,  Monday - Friday.

Time Commitment and Work Schedule: Student Services Assistants can work 5 to 29 hours per week while Fall and Winter classes are in session, depending on availability and business needs.

Please provide your work availability and potential start date at the time of application. 

This position will have an interactive training session from 12-2:30pm on Friday, 8/28 (the Friday before classes begin). This is a required in-person training. If an applicant knows they will be absolutely unable to attend the training session due to not yet being in Ann Arbor, or other similar reasons, we would still encourage you to apply. Please indicate your ability to attend. 

Preference will be given to those who can attend the collaborative training session and begin standard shifts the week of 8/31, and start dates for those who cannot attend will be no sooner than 9/14 to ensure proper training.  

Qualifications: 

• Strong and engaging communication skills for working with diverse visitors in person, over the phone, and by email

• Ability to manage time and balance multiple projects effectively

• Self-motivated, patient team player open to constructive feedback