Job Details  

Computer Consultant I
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Job ID 75511
Job Funding Source Work-Study, Non-Work-Study
Employer CAEN
Category Professional/Administrative
Job Description

Computer-Based Testing Facilitator: This position supports the university's computer-based testing ecosystem by monitoring and executing daily ETF operations to ensure a secure, high-integrity exam environment in the Engineering Testing Facility (ETF) on North Campus. Student employees will master and apply best practices for academic integrity, data privacy, and secure facility management while becoming proficient with automated proctoring software and specialized learning management systems (such as PrairieLearn). Facilitators will work independently and collaboratively to oversee facilitated in-person exams, troubleshoot real-time technical or reservation anomalies, and enforce facility protocols. Work involving specialized test accommodations or advanced permissions may be limited to graduate students due to access and verification requirements.
 

MUST ALSO APPLY AT: https://caen.engin.umich.edu/about/student-employment/ using the departmental title of 'Applications Support Technician'. Work-study students must apply to both sites. All submissions are kept on file for six months, and students are encouraged to resubmit their applications.

Educational Value

Will receive training and gain experience working with latest computer and networking technologies and software applications.

Job Requirements

Customer service and troubleshooting experience required

Hourly Rate $15.00/hour to $17.00/hour
Hours 10.0 hours per week
Time Frame Fall/Winter/Spring/Summer
Start Date ASAP
End Date Thursday, August 31, 2028
Primary Contact Melani Marie Marroquin
Primary Contact's Email N/A
Supervisor N/A
Work Location North Campus
Phone N/A
Fax N/A