Job Details  

Student Services Assistant I
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Job ID 75534
Job Funding Source Non-Work-Study
Employer Ross School of Business
Category Professional/Administrative
Job Description

The Erb Institute is seeking a temporary Student Services Assistant to help with web content production. The role will help flow legacy content into the Erb Institute's new CMS, ensuring that stories have all the elements necessary (images, links, authors) for publication. 

 

This position will also help organize and upload new web content, including blog posts, author records, Erb events, images, and alt-text. 

 

Additionally, the role will QA existing web content to ensure that links are working properly and that images are high quality. 

 

This temporary position requires 3-5 hours a week for 6 months, with the possibility of extension. The deadline to apply is August 20, 2026.

 

Responsibilities

  • Review and upload blog posts to the Erb Institute website using the Framer CMS

  • Organize and upload images as needed, write, and add alt-text

  • Upload Erb events listings to the website as needed 

  • QA live web content to ensure links are working properly and that published photos meet web specifications 

  • Troubleshoot as needed 

Qualifications

  • Attention to detail with an eye for copy editing 

  • Understanding of web content publishing flows and processes

  • Interest in web content, journalism, SEO, and digital storytelling a plus 

  • Previous CMS experience a plus

 
Educational Value

The student will gain communication, writing, editing and web content production skills. 

Job Requirements
  • Attention to detail with an eye for copy editing 

  • Understanding of web content publishing flows and processes

  • Interest in web content, journalism, SEO, and digital storytelling a plus 

  • Previous CMS experience a plus

Hourly Rate $16.00/hour to $18.00/hour
Hours 3.0 to 5.0 hours per week
Time Frame Fall/Winter/Spring/Summer
Start Date ASAP
End Date 6 months with possibility of renewal
Primary Contact Caitlin Shamberg
Primary Contact's Email shamberg@umich.edu
Supervisor Caitlin Shamberg
Work Location Erb Institute 700 East University, Kresge Hall, 3rd Floor West, Suite 3510, Ann Arbor, MI 48109
Phone N/A
Fax N/A