Starbucks Student Shift Lead

University of Michigan – Ross School of Business

Join Our Team

Are you an experienced barista or food service employee ready to take the next step into leadership? Looking for an on-campus leadership opportunity that can still work around your class schedule?

Join the Starbucks team at the University of Michigan Ross School of Business as a Student Shift Lead!

Located in the heart of Central Campus, our café serves thousands of students, faculty, staff, alumni, and visitors throughout the year. Our Student Shift Leads work alongside our management team to help guide daily operations, support and train Baristas, maintain Starbucks standards, and keep the café running smoothly during some of our busiest periods.

This position is a great opportunity for students with previous Starbucks, barista, or food service experience who are ready to develop their leadership skills while remaining actively involved in day-to-day café operations.

Why You'll Love Working Here

• Convenient on-campus location in the Ross School of Business.
• Flexible scheduling designed around your class schedule.
• Paid Starbucks training and leadership development.
• Employee food and beverage discounts.
• Gain hands-on experience in leadership, training, problem-solving, and café operations.
• Build supervisory experience while working for one of the world's most recognized brands.
• Work alongside an energetic, supportive team in one of the busiest cafés on campus.
• Opportunity to continue growing with our team throughout your college career and potentially into additional leadership roles.

What You'll Do

As a Student Shift Lead, you'll still work alongside our Baristas while taking on additional responsibility for supporting the team and daily café operations. Responsibilities may include:

• Lead by example while providing friendly, genuine customer service.
• Craft high-quality Starbucks beverages according to Starbucks recipes and brand standards.
• Help train and guide Baristas in beverage preparation, customer service, cash handling, product knowledge, food safety, and operational procedures.
• Support the management team in coordinating daily operations and completing assigned tasks.
• Help organize and delegate work assignments when appropriate.
• Provide direction and support to Baristas during high-volume rushes.
• Accurately process card and electronic payments through our cashless point-of-sale system.
• Prepare and serve food items while following all food safety procedures.
• Maintain a clean, organized, safe, and well-stocked café.
• Restock products, ingredients, supplies, and retail merchandise.
• Complete and help coordinate opening, closing, and daily cleaning responsibilities.
• Maintain Starbucks beverage quality, customer service, cleanliness, and operational standards.
• Follow and reinforce Starbucks dress code and appearance standards.
• Follow all Aramark, Starbucks, and University food safety and sanitation requirements.
• Communicate operational concerns, staffing needs, customer issues, and other important information to management.
• Support teammates wherever needed to keep operations running smoothly.
• Perform other duties as assigned.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact on our employees and our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Why Become a Student Shift Lead?

This isn't just another campus job. The Student Shift Lead position gives you an opportunity to build real supervisory and leadership experience while you're still in school.

You'll learn how to support and train employees, coordinate work during busy periods, solve problems in real time, maintain operational and food safety standards, and help lead a high-volume Starbucks operation.

It's especially well suited for students who already have café or food service experience and want to strengthen their résumé with hands-on leadership experience without committing to a traditional full-time supervisory schedule.

Education

No specific educational requirements. Current University of Michigan students are encouraged to apply!

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing—a new challenge, a sense of belonging, or just a great place to work—our focus is helping you reach your full potential.

What We're Looking For

Our café is one of the busiest on campus, and our Student Shift Leads play an important role in helping the team succeed. We're looking for dependable, motivated students who are confident working in a fast-paced environment, communicate well with others, and are ready to take on additional responsibility.

You don't need years of management experience. We're looking for someone who already has a strong foundation in customer service and food service and is ready to develop into a capable leader.

Required Qualifications

• Must be able to work a minimum of 10-15 hours a week.
• Previous customer service experience required.
• Previous food service experience required.
• Previous cash-handling experience required.
• Strong communication and interpersonal skills.
• Ability to provide direction and support to other employees.
• Ability to thrive in a fast-paced, high-volume environment.
• Ability to multitask while maintaining attention to detail.
• Ability to work independently with limited supervision.
• Ability to follow and reinforce recipes, operational procedures, and food safety standards.
• Ability to consistently follow Aramark/Starbucks dress code and appearance standards.
• Basic math skills and accuracy when processing transactions.
• Ability to read, write, and communicate effectively in English.
• Aramark Food Handler Certification required (obtainable during training).

Preferred Qualifications

• Previous Starbucks experience strongly preferred.
• Previous leadership, training, or supervisory experience preferred.
• Experience working in a busy café, coffee shop, restaurant, or similar food service environment.
• Experience training or supporting new employees.
• A passion for coffee, customer service, teamwork, and developing leadership skills.

Physical Requirements

• Ability to stand and walk for extended periods throughout your shift.
• Ability to bend, reach, lift, push, and pull as needed.
• Comfortable working in a fast-paced café environment.
• Ability to wear required Personal Protective Equipment (PPE).