Dr. Lu’s Nourishing Life is seeking (2) part-time  Administrative Assistants for a busy wellness practice located in Ann Arbor. We are looking for a friendly, energetic person who thrives in a high-touch customer service position. The ideal candidate must be able to work a flexible schedule including evening and weekend shifts, provide a one-year commitment, possess keen attention to detail and demonstrate excellent communication skills. 

·       Scheduling appointments for both new and established patients with multiple practitioners – must be able to handle multiple calendars

·       Answering patient calls and assisting with patient inquiries and questions

·       Performing check-in and check-out duties such as greeting patients, completing paperwork, and managing patient records

·       Collecting balances and payments for services

·       Monitoring the clinic schedule to ensure preparation of all needed materials/documents for the upcoming patient

·       Educating patients on various services

·       Providing friendly, efficient, and knowledgeable service as well as ensuring patients have an excellent experience

- herbal preparation (under supervision)

Additional duties as assigned