The Office of New Student Programs (ONSP) seeks two students to fulfill the orientation student coordinator positions. Orientation Student Coordinators serve as senior-level student leadership roles within the orientation program. This position is an essential role on the orientation team, and will work to support the development and delivery of orientation programs and content throughout for new students and family members. OSCs will participate in the recruitment, selection, training and supervision of entry-level student staff. In addition to working closely with the orientation staff, the role will also have substantial administrative responsibilities to aid in the program's functioning and ONSP day-to-day operations. In addition to the shared responsibilities outlined in this posting, each OSC will learn and support with Administrative Services, Parent and Family Initiatives, Student Programs and Orientation Logistics. These positions will work cohesively with professional staff in ONSP to administer orientation content and experiences designed to welcome new students and families to the U-M community.  This role

Responsibilities: 

• Represents the Office of New Student Programs throughout the orientation program, recruitment events, and serve as a knowledgeable source of campus information

• Establish and build rapport with student staff members over the fall, winter, spring, and summer

• Assist in the delivery of in-person programs to welcome new students and their families to the U-M community during orientation programs. 

• Assist in the facilitation of Michigan Orientation Leader Training and Retreat (MOTAR).  

• Participate in the recruitment, interviews, and selection of orientation leaders and logistics support.

• Serve as a team leader for a group of orientation leaders by conducting regular meetings and one-on-ones with assigned staff members, and serve as point of first contact for support during programs and events.  

• Assist in the facilitation of in-person programs held by ONSP throughout the winter, spring and summer. 

• Attend regular staff meetings including student coordinator meetings, student coordinator trainings, and orientation leader training and meetings.

• Collaborate across primary focus areas to support and assist with the overall orientation programming (Training, Retreat, Welcome to Michigan Event, etc)

• Participate in weekly meetings with fellow orientation student coordinators, the graduate intern, and ONSP professional staff.

• Attend one-on-one meetings with your supervisors. 

• Work may require the ability to lift and move items up to 50lbs

Student Coordinators will provide general administrative, operational, and programmatic support to the Go Blue Orientation program throughout the academic year. During the summer, each Student Coordinator will be assigned to a primary functional area: Student Programs or Parent and Family Programs:

• Provide administrative and program support for orientation, transition, and Welcome to Michigan initiatives.

• Assist with preparing program materials, including signage, presentations, schedules, handouts, supplies, and digital resources.

• Support office projects, data entry, inventory management, document organization, and other operational needs.

• Assist with orientation registration and respond to general questions from students, families, and campus partners.

• Complete at least one hour of front desk coverage during each scheduled shift, including answering phones, greeting visitors, responding to routine inquiries, and directing guests to appropriate resources.

• Maintain accurate, professional, and timely communication with students, families, staff, and campus partners.

• Participate in staff meetings, training, program preparation, and post-program debriefs.

• Serve as a positive representative of the Office of New Student Programs and model professionalism, dependability, and strong customer service.

• Complete other duties as assigned.

Qualifications: 

• Must be able to work in-person during the fall, winter, spring, and summer terms

• Must have student leadership skills and/or hold a student leadership role on campus

• Must be in good academic standing

• A valid driver's license is preferred, but not required for this position.

• Excellent written and oral communication skills

• Comfort with speaking in front of others, in both large and small groups 

• Ability to work independently on detail-oriented projects

• A thorough understanding of campus resources and services

• Access to a personal computer with a reliable internet connection, camera, and phone

• Familiarity with Michigan orientation programs

• Strong customer service skills

• Experience leading, supervising, or mentoring peers

• Comfort with Excel or Google Sheets

Time Commitment:

• Will work in winter, spring, summer, and the beginning of fall semesters.

• Fall and winter semester hours will be between 5-10 hours a week with a few opportunities to work more during recruiting events and student selection and hiring. 

• Hours will increase to 30-40 hours from June to August (with the opportunity for some work in September (Limited opportunities to work in September )

• Staff will be assigned regular shifts Monday through Friday between 8 am - 5 pm but will occasionally participate in activities that fall outside of these hours which can include nights and weekends.

• The position has an end date of September 3, 2027. 

• Time commitment for this position is as follows:

  • Fall Semester: October 5 -December 11

  • Winter Semester: January 4 - April 30

  • Summer Semester: May 3 - September 3

Additional Information:

Orientation Student Coordinators will work during the fall, winter, spring, and summer semesters in preparation for the delivery of the orientation program during January, May, June, July and August. Student Coordinators can be sophomores, juniors, seniors, and graduating seniors. You must have student leadership experience; orientation leader experience preferred. Applicants must be available to work in-person from the start of hire until September 3, 2027.