Job Details  

Clerk C
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Job ID 29765
Job Type All Jobs
Employer University Unions
Date Posted Feb 09, 2018
Category Office
Job Description

MUTO handles ticketing for many on- and off-campus concerts and events facilitated by student groups, concert promoters, university departments, and other sponsoring organizations. Duties include utilizing ticketing software to sell tickets to customers at the counter and over the phone, handing out Will Call tickets, staffing shows around the U of M campus, answering customer questions, and a variety of other tasks as assigned by management.

**Please note that starting in May 2018, this position will be located on the ground floor of the Michigan League. The Michigan Union is now closed for a historic 2-year renovation project. During this time, MUTO is temporarily located in the Michigan League Underground, but will return to its original location in the Michigan Union when the renovation is complete.
Job Requirements

***Right now, MUTO is looking for U of M students who can work into the 2018-2019 school year. Summer availability also desired but not required. *** 

This job is a WORK-STUDY position, meaning that you must be a U of M student with a work-study award from the Office of Financial Aid for the Fall/Winter semesters in order to be hired. Work study is not required during the Spring/Summer semesters, but will be during the school year.

Candidates must be reliable, flexible and mature with excellent customer service skills and a high degree of attention to detail. During the school year, students will work a minimum of 4 hours per week, while most work around 8-12 hours per week, depending on availability and staffing needs. Agents will have a regular weekly schedule, and Saturday shifts and show shifts will be assigned on a rotating basis. Office hours are between 9 a.m. to 6 p.m. Monday through Friday, and Saturdays from 9 a.m to 1 p.m. During the summer, schedules will vary and office hours are reduced by one hour. Good night and weekend availability for shows is desirable. Candidates should also have several consecutive hours available during the week for office shifts. Serious students, who are dedicated to good customer service and office professionalism, will be considered.
Available Openings 5
Hours 4.0 to 29.0 hours per week
Hourly Rate $9.80/hour
Time Frame Fall/Winter/Spring/Summer
Contact Name Lauren Michelle Perl
Contact Email perllaum@umich.edu
Work Location Michigan Union Ticket Office, Ground Floor, Michigan Union, 530 S. State Street, Ann Arbor, MI 48108
Phone 734-936-2418
Fax N/A


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