Job Details  

Clerk C
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Job ID 29765
Job Type All Jobs
Employer University Unions
Date Posted May 05, 2017
Category Office
Job Description

The Michigan Union Ticket Office is hiring ticket agents. MUTO handles ticketing for many on- and off-campus concerts and events facilitated by student groups, concert promoters, and other sponsoring organizations. Duties include utilizing ticketing software to sell tickets to customers at the counter and over the phone, handing out Will Call tickets, staffing shows around the U of M campus, answering customer questions, and a variety of other tasks as assigned by management.

Job Requirements

This job is a WORK-STUDY position, meaning that you must be a U of M student with a work-study award from the Office of Financial Aid in order to be hired. Work study is not required during the Spring/Summer semesters, but candidates who can continue working during the school year are preferred.

Candidates must be reliable, flexible and mature with excellent customer service skills and a high degree of attention to detail. During the school year, students will work a minimum of 4 hours per week, while most work around 8-12 hours per week, depending on availability and staffing needs. Agents will have a regular weekly schedule, and Saturday shifts and show shifts will be assigned on a rotating basis. Office hours are between 9 a.m. to 6 p.m. Monday through Friday, and Saturdays from 9 a.m to 1 p.m. During the summer, schedules will vary and office hours are reduced by one hour. Good night and weekend availability for shows is desirable. Candidates should also have several consecutive hours available during the week for office shifts. Serious students, who are professional and dedicated to good customer service, will be considered.

Available Openings 2
Hours 4.0 to 29.0 hours per week
Hourly Rate $9.40/hour
Time Frame Fall/Winter/Spring/Summer
Contact Name Lauren Michelle Perl
Contact Email perllaum@umich.edu
Work Location Michigan Union Ticket Office, Ground Floor, Michigan Union, 530 S. State Street, Ann Arbor, MI 48108
Phone 734-936-2418
Fax N/A


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